Privacy Policy
Effective Date: April 16, 2026
Samuel Pieper Griep LTDA ("Company," "we," "us," or "our") operates the website spiepervita.com and offers the ApexBurn line of dietary supplements. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, subscribe to our SMS messaging program, or otherwise interact with us.
By accessing our website or providing your personal information to us, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with the practices described herein, please do not use our website or services.
This Privacy Policy applies to all information collected through our website, our SMS messaging program, our email communications, and any other channels through which you interact with us. It does not apply to information collected by third parties, including through any application or content (including advertising) that may link to or be accessible from our website.
We are committed to protecting your privacy and handling your data in an open and transparent manner. The personal information that you provide to us is processed in accordance with this Privacy Policy and applicable data protection laws.
1. SMS Messaging & TCPA Compliance
When you opt in to receive SMS or MMS messages from Samuel Pieper Griep LTDA, you agree to the following terms regarding our text messaging program:
1.1 Consent and Automated Systems
By providing your mobile phone number and opting in, you expressly consent to receive recurring automated marketing and informational text messages from us, including messages sent through automated telephone dialing systems and artificial or prerecorded voice technology. These messages may include, but are not limited to, promotional offers, product updates, order confirmations, shipping notifications, and customer service communications related to ApexBurn products.
1.2 Consent Is Not a Condition of Purchase
Your consent to receive SMS messages is not a condition of any purchase. You may purchase ApexBurn products without opting in to our text messaging program. Opting in to SMS is entirely voluntary and will not affect your ability to buy products, receive customer support, or access any other services offered by Samuel Pieper Griep LTDA.
1.3 Message Frequency
You may receive up to 4 messages per week. Actual message frequency may vary depending on your interactions with us, ongoing promotions, and transactional activity such as order updates. During high-volume promotional periods, you may receive messages more frequently, but we will not exceed the stated frequency without obtaining additional consent.
1.4 Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Upon receiving your STOP request, we will send you a one-time confirmation message to acknowledge your opt-out. After that, you will no longer receive SMS messages from our program unless you re-subscribe.
1.5 Help and Support
For assistance with our SMS program, reply HELP to any message you receive from us. You may also contact us directly at support@spiepervita.com for any questions or concerns about the messaging program.
1.6 Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and your individual wireless plan. Samuel Pieper Griep LTDA is not responsible for any charges incurred as a result of receiving our text messages. Please consult your wireless service provider regarding your messaging plan and any applicable fees.
1.7 Carrier Liability
We are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your mobile carrier. Carriers are not liable for delayed or undelivered messages. Message availability may vary based on your carrier and device compatibility.
1.8 SMS Data Use
The phone number you provide for SMS opt-in will be used exclusively for the purposes described in this Privacy Policy. We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes. Your phone number may be shared with our SMS service provider solely for the purpose of delivering messages on our behalf.
2. Information We Collect
2.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us when you:
- Create an account or place an order on our website
- Subscribe to our SMS messaging program
- Sign up for our email newsletter
- Contact our customer support team
- Participate in surveys, contests, or promotions
- Submit a product review or testimonial
- Request a refund or initiate a return
The types of personal information we may collect include:
- Identity Information: Full name, date of birth, gender
- Contact Information: Email address, phone number (including mobile), mailing address, billing address, shipping address
- Account Information: Username, password, account preferences
- Transaction Information: Purchase history, order details, payment method information (processed securely through our third-party payment processor)
- Communication Information: Messages you send to us via email, chat, or other channels, including customer service inquiries and product feedback
- Health-Related Information: Any health or wellness information you voluntarily share with us, such as fitness goals, dietary preferences, or supplement usage information
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain information about your device, browsing activity, and interactions with our site. This information is collected using cookies, web beacons, pixels, and similar tracking technologies.
Automatically collected information may include:
- Device Information: IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, device identifiers
- Usage Information: Pages visited, time spent on each page, links clicked, referring URL, exit pages, date and time of visit
- Location Information: Approximate geographic location based on your IP address, time zone settings
- Interaction Data: Scroll depth, button clicks, form interactions, search queries entered on our site
- Performance Data: Page load times, error logs, and other diagnostic data
2.3 Information from Third Parties
We may receive personal information about you from third-party sources, including:
- Payment Processors: Transaction confirmation and fraud prevention data
- Analytics Providers: Aggregated website usage data and audience insights
- Advertising Partners: Information about your interactions with our advertisements on third-party platforms
- Social Media Platforms: If you interact with our social media pages or use social login features, we may receive profile information as permitted by the platform
- Shipping Carriers: Delivery status and tracking information
3. How We Use Your Information
We use the personal information we collect for the following purposes:
3.1 Order Fulfillment and Customer Service
- Process and fulfill your orders, including payment processing, shipping, and delivery
- Send order confirmations, shipping notifications, and delivery updates
- Manage returns, refunds, and exchanges
- Respond to your customer service inquiries and support requests
- Manage your account and provide account-related services
3.2 Marketing and Communications
- Send promotional SMS messages (with your consent) about ApexBurn products, special offers, discounts, and new product launches
- Send email newsletters and marketing communications (with your consent)
- Deliver targeted advertisements on third-party platforms
- Personalize your shopping experience and product recommendations
- Administer contests, sweepstakes, and promotional campaigns
3.3 Website Improvement and Analytics
- Analyze website traffic and usage patterns to improve our website design, content, and functionality
- Conduct A/B testing and optimize user experience
- Monitor and improve website performance and security
- Generate aggregated, anonymized statistical data for business analysis
3.4 Fraud Prevention and Security
- Verify your identity when you create an account, place an order, or contact customer support
- Detect, investigate, and prevent fraudulent transactions and unauthorized access to your account
- Monitor for suspicious or unusual activity on our website
- Screen orders for potential risk or fraud using automated and manual review processes
- Protect the integrity of our website and the security of our systems
3.5 Product Development and Research
- Understand customer preferences and purchasing behavior to develop new products and improve existing ones
- Conduct market research and customer satisfaction surveys
- Analyze trends in supplement usage and customer health and wellness goals
- Test and develop new features for our website and services
3.6 Legal Bases for Processing
Depending on your jurisdiction, we process your personal information based on one or more of the following legal bases:
- Consent: Where you have given us explicit consent to process your data for a specific purpose (e.g., SMS marketing)
- Contractual Necessity: Where processing is necessary to fulfill a contract with you (e.g., processing your order)
- Legitimate Interest: Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms (e.g., website analytics, fraud prevention)
- Legal Obligation: Where processing is necessary to comply with a legal obligation (e.g., tax reporting, responding to lawful requests from authorities)
3.7 Legal and Compliance
- Comply with applicable laws, regulations, and legal processes
- Protect the rights, property, and safety of Samuel Pieper Griep LTDA, our customers, and others
- Detect, prevent, and address fraud, unauthorized activity, and security issues
- Enforce our Terms of Use and other agreements
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We share your information with trusted third-party service providers who perform services on our behalf, including:
- Payment Processors: To securely process your payments and prevent fraud
- Shipping and Fulfillment Partners: To deliver your orders and provide tracking information
- SMS Service Providers: To deliver text messages on our behalf as part of our messaging program
- Email Service Providers: To send transactional and marketing emails
- Analytics Providers: To help us understand website usage and improve our services
- Customer Support Platforms: To manage and respond to your support requests
- Cloud Hosting Providers: To securely store and manage our data
These service providers are contractually required to use your information only for the purposes of providing services to us and are obligated to protect your information in accordance with applicable law.
4.2 Advertising Partners
We may share limited information (such as device identifiers, hashed email addresses, and browsing behavior) with advertising partners to deliver relevant advertisements and measure the effectiveness of our advertising campaigns. You may opt out of targeted advertising through the methods described in the Cookie Policy section below.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal processes, including:
- Court orders, subpoenas, or other legal process
- Requests from law enforcement or government agencies
- To protect the rights, property, or safety of Samuel Pieper Griep LTDA, our users, or the public
- To investigate suspected fraud, violations of our Terms of Use, or other illegal activity
4.4 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to the successor entity. We will notify you of any such change in ownership or control of your personal information via email or a prominent notice on our website.
4.5 Aggregated and De-Identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes. This information does not constitute personal information under applicable law and is not subject to the restrictions described in this section.
4.6 With Your Consent
We may share your personal information with third parties when you have given us your explicit consent to do so. Before sharing your information based on consent, we will clearly explain who will receive your information, what information will be shared, and for what purpose.
5. Your Privacy Rights for California Residents (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). This section describes those rights and how to exercise them.
5.1 Right to Know
You have the right to request that we disclose the following information about our collection and use of your personal information over the past 12 months:
- The categories of personal information we have collected about you
- The categories of sources from which we collected your personal information
- The business or commercial purpose for collecting or selling your personal information
- The categories of third parties with whom we share your personal information
- The specific pieces of personal information we have collected about you
5.2 Right to Delete
You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions provided by law. After receiving and verifying your request, we will delete your personal information from our records unless an exception applies (such as the need to complete a transaction, detect security incidents, comply with legal obligations, or exercise free speech).
5.3 Right to Correct
You have the right to request that we correct inaccurate personal information that we maintain about you, taking into account the nature of the information and the purposes of processing.
5.4 Right to Opt Out of Sale or Sharing
You have the right to opt out of the "sale" or "sharing" of your personal information as those terms are defined under the CCPA/CPRA. While we do not sell your personal information in the traditional sense, certain data sharing activities with advertising partners (such as sharing device identifiers for targeted advertising) may constitute a "sale" or "sharing" under California law. You may opt out of such activities by contacting us at support@spiepervita.com.
5.5 Right to Limit Use of Sensitive Personal Information
If we collect sensitive personal information (as defined by the CPRA), you have the right to limit how we use and disclose such information to only what is necessary to provide our services.
5.6 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, provide a different quality of service, or retaliate against you in any way for exercising your rights.
5.7 How to Exercise Your Rights
To exercise any of the rights described above, you may submit a verifiable consumer request by:
- Emailing us at support@spiepervita.com
- Writing to us at: Rua Tenente Edgar Werlhi, Izabel, RS - Cangucu, 96600-000, Brazil
We will verify your identity before fulfilling any request. You may designate an authorized agent to make a request on your behalf, provided the agent can demonstrate proper authorization.
5.8 Categories of Personal Information Collected
In the preceding 12 months, we may have collected the following categories of personal information as defined by the CCPA:
| Category | Examples |
|---|---|
| Identifiers | Name, email address, phone number, IP address, account name |
| Personal Information (Cal. Civ. Code 1798.80(e)) | Name, address, phone number, credit card number (processed by our payment processor) |
| Commercial Information | Products purchased, purchase history, transaction details |
| Internet or Network Activity | Browsing history, search history, interaction with our website |
| Geolocation Data | Approximate location derived from IP address |
| Inferences | Consumer profiles reflecting preferences, behavior, or characteristics |
6. Your Choices and Control
We believe you should have control over your personal information. Below are the choices available to you regarding the data we collect and how it is used:
6.1 Accessing and Updating Your Information
If you have an account with us, you can log in and access, review, and update your personal information at any time through your account settings. This includes your name, email address, shipping address, billing address, and communication preferences. If you need assistance updating your information, please contact us at support@spiepervita.com.
6.2 Deleting Your Account
You may request the deletion of your account by contacting us at support@spiepervita.com. Upon receiving your request, we will delete or anonymize your personal information, except where we are required by law to retain certain data (such as transaction records for tax purposes). Please note that account deletion is permanent and cannot be reversed.
6.3 Marketing Opt-Out
You can opt out of marketing communications at any time:
- Email: Click the "unsubscribe" link at the bottom of any marketing email
- SMS: Reply STOP to any text message or visit our SMS Opt-Out page
- Targeted Advertising: Adjust your cookie preferences or use the industry opt-out tools listed in Section 9.4
6.4 Cookie Preferences
You can manage your cookie preferences through your browser settings at any time. For more information, see Section 9 (Cookie Policy) below.
6.5 Data Portability
Where required by applicable law, you may request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format. To make a data portability request, please contact us at support@spiepervita.com.
6.6 Restricting Processing
In certain circumstances and where required by applicable law, you may request that we restrict the processing of your personal information. This means we will continue to store your data but will limit how we use it. You may request restricted processing when you contest the accuracy of your data, when processing is unlawful but you do not want deletion, when we no longer need the data but you require it for legal claims, or when you have objected to processing pending verification of our legitimate grounds.
7. Data Security
We take the security of your personal information seriously and implement appropriate technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.
6.1 Security Measures
Our security measures include, but are not limited to:
- Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our servers
- Access Controls: Access to personal information is restricted to authorized personnel who require it to perform their job functions
- Secure Payment Processing: All payment transactions are processed through PCI DSS-compliant third-party payment processors. We do not store full credit card numbers on our servers
- Regular Monitoring: We regularly monitor our systems for potential vulnerabilities and security breaches
- Employee Training: Our team members receive training on data protection practices and privacy obligations
- Data Minimization: We collect only the personal information necessary for the purposes described in this Privacy Policy
6.2 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.
Upon expiration of the applicable retention period, we will securely delete or anonymize your personal information in accordance with our data deletion procedures. In some cases, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this anonymized information indefinitely without further notice to you.
Specifically:
- Account Information: Retained for the duration of your account and for a reasonable period after account closure
- Transaction Records: Retained for a minimum of 7 years as required by tax and accounting regulations
- SMS Consent Records: Retained for a minimum of 5 years from the date of consent or opt-out
- Marketing Preferences: Retained until you opt out or withdraw your consent
- Website Analytics Data: Typically retained for up to 26 months
- Customer Support Records: Retained for up to 3 years after the last interaction
- Cookie Data: Retained according to the expiration period set for each cookie type (see Section 9 for details)
6.3 Third-Party Security Audits
We periodically engage independent third-party security firms to audit our data protection practices and systems. These audits help us identify and address potential vulnerabilities before they can be exploited. We also require our critical service providers to maintain appropriate security certifications and undergo regular security assessments.
6.4 Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law. Notification will be provided via email and/or a notice on our website within the timeframe required by law.
8. Children's Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect, solicit, or maintain personal information from anyone under 18 years of age. If you are under 18, please do not submit any personal information to us through our website or services.
If we learn that we have collected personal information from a child under 18, we will take immediate steps to delete that information from our records. If you believe that a child under 18 has provided us with personal information, please contact us at support@spiepervita.com so we can take appropriate action.
We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly market to or solicit information from children. Our dietary supplement products, including ApexBurn, are formulated for adult use only and should not be used by individuals under 18 years of age.
Parents and guardians who believe their child may have provided personal information to us should contact us promptly. We will work with you to ensure that any information collected from minors is promptly deleted from our systems.
9. Cookie Policy
9.1 What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
9.2 Types of Cookies We Use
- Strictly Necessary Cookies: These cookies are essential for the operation of our website. They enable core functionality such as security, session management, and shopping cart functionality. These cookies cannot be disabled.
- Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and whether visitors encounter error messages. This information is used to improve website functionality and user experience. We use services such as Google Analytics for this purpose.
- Functionality Cookies: These cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features.
- Advertising and Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. These cookies may be set by us or by third-party advertising partners.
9.3 Third-Party Cookies
Some cookies on our website are placed by third-party services, including:
- Google Analytics: For website traffic analysis and reporting
- Facebook Pixel: For advertising measurement and optimization
- Payment Processors: For secure transaction processing and fraud prevention
9.4 Managing Cookies
You can control and manage cookies through your browser settings. Most web browsers allow you to block or delete cookies. However, if you choose to block or delete cookies, some features of our website may not function properly.
You can also opt out of interest-based advertising through the following industry opt-out mechanisms:
- Digital Advertising Alliance (DAA): optout.aboutads.info
- Network Advertising Initiative (NAI): optout.networkadvertising.org
9.5 Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. Because there is no universally accepted standard for how to respond to DNT signals, we do not currently respond to DNT signals. We will update this Privacy Policy if a standard is established and we adopt a DNT response protocol.
10. Local Storage and Similar Technologies
In addition to cookies, our website may use other local storage technologies to enhance your experience:
10.1 Local Storage (HTML5)
We may use HTML5 local storage to store user preferences and session data on your browser. Unlike cookies, local storage data does not have an expiration date and remains stored on your device until explicitly deleted. Local storage is used to remember your preferences, maintain your shopping cart between sessions, and improve page load performance.
10.2 Session Storage
Session storage is similar to local storage but is cleared when you close your browser tab. We use session storage for temporary data such as form inputs, page navigation state, and session-specific preferences. Session storage helps ensure that your browsing experience is seamless within a single session.
10.3 Clearing Local Storage
You can clear local storage data through your browser settings. In most browsers, this option is found alongside the cookie management settings. Please note that clearing local storage may reset your preferences and log you out of your account. Specific instructions vary by browser:
- Chrome: Settings > Privacy and Security > Clear Browsing Data > Select "Cookies and other site data"
- Firefox: Settings > Privacy & Security > Cookies and Site Data > Clear Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Privacy, Search, and Services > Clear Browsing Data
11. Web Beacons and Tracking Pixels
In addition to cookies, we may use web beacons (also known as tracking pixels, clear GIFs, or pixel tags) on our website and in our emails. Web beacons are tiny, invisible graphic images that are embedded in web pages or emails and are used to track user activity.
11.1 How We Use Web Beacons
- Website Analytics: Web beacons on our website help us count visitors, track page views, and understand how users navigate our site
- Email Tracking: Web beacons in our emails help us determine whether our emails have been opened and which links have been clicked, allowing us to optimize our email campaigns
- Advertising Measurement: Web beacons placed by our advertising partners help us measure the effectiveness of our advertising campaigns and understand which ads lead to purchases
11.2 Disabling Web Beacons
You can limit the collection of data through web beacons by adjusting your email settings to disable the loading of remote images. Additionally, the cookie management tools described in Section 9.4 above may also limit web beacon tracking, as some web beacons rely on cookies to function properly.
12. Social Media Features and Integrations
Our website may include social media features, such as share buttons, social login options, or embedded content from platforms such as Facebook, Instagram, Twitter, YouTube, and TikTok. These features may collect your IP address, record the page you are visiting, and set a cookie to enable the feature to function properly.
Social media features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing the feature. We encourage you to review the privacy policies of the social media platforms you use before interacting with any social media features on our website.
Please note that when you interact with social media features on our website, the social media platform may collect information about your visit to our website, including the pages you viewed and the actions you took. This data collection occurs regardless of whether you are logged into the social media platform.
If you use a social login feature (e.g., "Login with Facebook" or "Login with Google") to access our website, we may receive certain profile information from the social media platform, including your name, email address, profile picture, and other information you have made publicly available. We use this information to create or link your account on our website.
13. User-Generated Content
Our website may allow you to submit reviews, testimonials, comments, or other content ("User-Generated Content"). If you submit User-Generated Content, please be aware that:
- Any personal information included in your submission may be visible to other users of our website
- We are not responsible for the personal information you choose to include in publicly visible content
- Other users may view, collect, or use your publicly posted information
- We may use your User-Generated Content for marketing purposes, including displaying reviews and testimonials on our website and in advertising materials
We recommend that you exercise caution when sharing personal information in any publicly accessible areas of our website. Do not include sensitive information such as your full address, phone number, or financial information in any public posts or reviews.
14. International Data Transfers
Samuel Pieper Griep LTDA is based in Brazil. If you access our website from outside of Brazil, please be aware that your information may be transferred to, stored, and processed in Brazil or other countries where our servers or service providers are located. Data protection laws in these countries may differ from the laws in your jurisdiction.
By using our website and providing your information, you consent to the transfer of your data to Brazil and other countries as described in this Privacy Policy. We take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
Where required by applicable law, we implement appropriate safeguards for international data transfers, including:
- Standard contractual clauses approved by relevant authorities
- Data processing agreements with our service providers that include adequate data protection provisions
- Compliance with applicable data transfer frameworks and regulations
- Encryption of data in transit and at rest
- Regular assessments of third-party data protection practices
If you have questions about the international transfer of your personal data or the safeguards we have implemented, please contact us at support@spiepervita.com.
15. Your Communication Preferences
15.1 Email Communications
If you have opted in to receive marketing emails, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email you receive from us. Please note that even after you unsubscribe from marketing emails, we may still send you transactional or administrative emails related to your orders, account, or our ongoing business relationship.
15.2 SMS Communications
For information about managing your SMS communication preferences, including how to opt out of text messages, please see Section 1 of this Privacy Policy or visit our SMS Opt-Out page.
15.3 Push Notifications
If our website or any associated mobile application sends push notifications, you can opt out of receiving push notifications by adjusting your device or browser settings. Disabling push notifications will not affect other communications you receive from us.
16. Nevada Residents
Under Nevada law (NRS 603A), Nevada residents may opt out of the "sale" of certain personally identifiable information to third parties who intend to license or sell that information. We do not currently sell your personal information as defined under Nevada law. If you are a Nevada resident and wish to submit an opt-out request, please contact us at support@spiepervita.com.
17. Virginia, Colorado, Connecticut, and Other State Residents
If you are a resident of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, or another U.S. state with comprehensive privacy legislation, you may have additional rights under your state's privacy laws. These rights may include:
- The right to access, correct, or delete your personal data
- The right to obtain a copy of your personal data in a portable format
- The right to opt out of the processing of personal data for targeted advertising
- The right to opt out of the sale of personal data
- The right to opt out of profiling based on your personal data
- The right to appeal a denial of your privacy rights request
To exercise any of these rights, please contact us at support@spiepervita.com. We will respond to your request within the timeframe required by your state's applicable law. If we deny your request, you may have the right to appeal our decision by contacting us with a description of why you believe the denial was in error.
We are committed to honoring consumer privacy rights across all U.S. states with comprehensive privacy legislation. As new state privacy laws come into effect, we will update our practices and this Privacy Policy accordingly to ensure continued compliance. We recommend checking this page periodically for updates regarding state-specific privacy rights.
18. Third-Party Links
Our website may contain links to third-party websites, products, or services that are not owned or controlled by Samuel Pieper Griep LTDA. We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policy of every website you visit. A link to a third-party website does not constitute an endorsement of that site's privacy practices.
19. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Effective Date" at the top of this page and, if the changes are material, we will provide additional notice by:
- Posting a prominent notice on our website
- Sending an email notification to the email address associated with your account
- Sending an SMS notification if you are subscribed to our messaging program
Your continued use of our website or services after the revised Privacy Policy takes effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
We maintain an archive of previous versions of this Privacy Policy. If you would like to review a prior version, please contact us at support@spiepervita.com and we will provide the requested version.
20. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Samuel Pieper Griep LTDA
Rua Tenente Edgar Werlhi, Izabel, RS - Cangucu, 96600-000, Brazil
Email: support@spiepervita.com
Website: spiepervita.com
We will respond to your inquiry within a reasonable timeframe and no later than as required by applicable law. For CCPA/CPRA requests, we will acknowledge receipt within 10 business days and provide a substantive response within 45 calendar days.
If you are not satisfied with our response or believe that we are processing your personal information in a manner that is not consistent with applicable law, you may have the right to lodge a complaint with a supervisory authority in your jurisdiction. However, we encourage you to contact us first so we can attempt to resolve your concerns directly.
For questions specifically related to our SMS messaging program or to opt out of text messages, please visit our SMS Opt-Out page for detailed instructions and additional information.